Frequently Asked Questions (FAQs)

What would you like help with?

Plastic Man's most common questions.

    Windows

  • We offer a wide range of window styles to suit every home.

    These include casement windows, which open outward for easy use, flush sash windows for a sleek, modern look, tilt & turn windows that offer flexible ventilation options, and bay & bow windows that add extra space and light. We also provide cottage windows, sliding sash windows, and slim frame windows for a variety of architectural styles.

  • Yes, all of our windows are designed with energy efficiency in mind.

    Many of our window options come with double or triple glazing, which helps to retain heat in the winter and keep your home cooler in the summer. This can reduce your energy bills by improving insulation and reducing the need for excessive heating or air conditioning.

  • We offer window frames made from several high-quality materials to suit your preferences.

    Our main options include UPVC for durability and low maintenance, aluminium for a modern, slim profile and long-lasting finish, and timber for a traditional, natural look. Each material is designed for strength, insulation, and minimal upkeep.

  • Yes, we provide full customisation options for all our windows.

    You can choose the size, style, colour, and glazing to suit your home's design. We also offer various hardware options, like handles, to match your preferred look and feel. Whether you're looking for a modern, sleek appearance or a more traditional style, we can tailor the windows to meet your exact specifications.

  • Doors

  • We offer a diverse selection of doors, including Composite, uPVC, Aluminium, and Stable doors for front and back entrances.

    For connecting your indoor and outdoor spaces, we also have French, Patio, and Bi-Folding doors.

  • Our doors are engineered for energy efficiency.

    Options like Composite and UPVC doors feature insulated cores and precision seals that minimise drafts and improve heat retention, helping reduce energy consumption.

  • Yes!

    You have the freedom to tailor your doors by choosing from various materials like Composite, UPVC, or Aluminium, and a wide selection of colours, handles, and glazing options to match your home’s aesthetics.

  • Absolutely.

    Our doors are designed with robust security features, including multi-point locking systems, reinforced frames, and toughened glass, ensuring that your home stays secure and protected.

  • Living Spaces

  • We offer a variety of living spaces to enhance your home, including Conservatories for year-round enjoyment, Orangeries for a more luxurious feel, Home Extensions to increase living space, and hup! Conversions for fast, modern upgrades.

  • The timeline for completion depends on the type of living space you choose.

    For example, a Conservatory or Orangery may take a few weeks, while hup! Conversions are designed for fast, efficient installation and can often be completed in a shorter timeframe.

    We'll work with you to provide an accurate timeline based on your project.

  • Our living spaces are designed for year-round comfort.

    With advanced insulation and premium glazing, they stay warm during the colder months and prevent overheating in the summer, ensuring a perfect indoor environment no matter the season.

  • We use only high-quality, durable materials in all of our living spaces.

    From the structural frames to the glazing and roofing systems, each component is built to withstand the elements and maintain its appearance and performance for many years with minimal maintenance.

  • Roofs

  • We offer a variety of roofing styles, including tiled roofs, glass roofs, flat roofs with skylights, and lantern roofs.

    Each option is designed to complement different architectural styles and provide the perfect solution for your needs.

  • Our roofing systems are designed to last for decades with minimal maintenance, thanks to the high-quality materials we use.

    Depending on the roof type, they can easily last over 30 years or more with proper care.

  • Absolutely.

    Many of our roofing options, particularly tiled and insulated roofs, offer enhanced soundproofing, making your living space quieter and more comfortable, especially during adverse weather conditions.

  • Our products are designed to maximise energy efficiency, helping you reduce your energy consumption and lower your bills.

    Our windows and doors feature high-quality insulation with low U-values, which means they provide excellent thermal performance. This ensures your home stays warm in the winter and cool in the summer.

  • Warranty & Guarantee

  • All our products come with a comprehensive warranty that covers manufacturing defects, ensuring peace of mind for years to come.

    Specific warranty lengths depend on the product type, but many include up to 10 years of coverage for parts and materials.

  • To make a warranty claim, simply contact our team with details of the issue and proof of purchase.

    We’ll guide you through the process and ensure your claim is handled promptly.

  • Our warranty covers the materials and manufacturing of the product. Installation warranties may vary depending on your installer.

    If installed by us, you’re fully covered for installation-related issues.

  • Our warranties do not cover accidental damage or wear and tear.

    However, we can provide repair or replacement solutions at competitive prices if needed.

  • Security

  • All our doors and windows are designed with advanced security features, such as multi-point locking systems, reinforced frames, and toughened glass.

    Many products are Secured by Design accredited.

  • Yes, we offer smart lock systems for added convenience and security.

    These include app-controlled locking and unlocking, keyless entry, and advanced safety features.

  • Absolutely.

    Our products are engineered to deter intruders, with features like anti-snap locks, tamper-resistant frames, and robust hardware that provide enhanced protection.

  • Our locks are designed for safety and ease of use.

    If you have specific requirements for child-proofing or pet safety, our team can recommend suitable options.

  • Delivery & Shipping

  • Delivery times vary depending on the product and customisation options. Standard products typically arrive within 2–4 weeks, while custom-made items may take longer.

    We’ll provide an accurate timeline upon order.

  • Yes, we offer delivery services across the country. Additional charges may apply for remote areas.

  • Yes, once your order is dispatched, we’ll provide tracking information so you can monitor its progress until it reaches your door.

  • Delivery does not automatically include installation, but we do offer professional installation services for all our products.

    Contact us to add this to your order.

  • About

  • We are a Barrow-in-Furness-based company specialising in high-quality windows, doors, roofing solutions, and living spaces.

    With years of expertise, we focus on enhancing homes with durable, stylish, and energy-efficient products.

  • Although we don’t have a physical showroom, you can explore our full product range online or speak to our team for detailed information.

    We’re happy to provide brochures or arrange a consultation to discuss your needs.

  • We focus on providing premium materials, expert craftsmanship, and exceptional customer service.

    Our products combine style, security, and energy efficiency to deliver long-lasting value.

  • Of course!

    Our knowledgeable team is always available to help you select products that meet your needs, preferences, and budget.

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